SwissGlobal Language Services AG

SwissGlobal Language Services AG (SwissGlobal) is a translation company based in Baden, Switzerland. It provides translation and localisation services for corporate clients.

Overview

SwissGlobal is headquartered at Wettingerstrasse 17, Baden, Switzerland, and provides multilingual communication services to organisations in Switzerland and internationally. The company reports working with a global network of more than 400 language professionals.

The company also reports having translated more than 42 million words.

History

SwissGlobal was founded in 2016 by a team including Matthias Trümpy (Chief Executive Officer) and Mark Cheetham (Chief Operating Officer). The company was officially entered in the Swiss trade register on 16 August 2016.

Trümpy holds a degree in business administration from the University of Zurich and has worked in business and management roles across multiple industries, including the cement and language services sectors. Prior to founding SwissGlobal, Trümpy was CEO of CLS Communication until the company was sold.

Cheetham was born in Geneva and raised in Basel before beginning his career in the language services industry.

Services

SwissGlobal provides language services, including:

• Specialised translation
• Editing and proofreading
• Transcreation
• Website localisation
• Transcription
• Machine translation with post-editing
• Subtitle translations
• Desktop publishing (DTP)
• Copywriting
• Translation memory and terminology management
• Glossary creation for machine translation tools

The company also offers translation management through a customer portal.

Technology

SwissGlobal uses language technologies, including machine translation and terminology management systems, in its workflows. The company also uses software tools for quality assurance and workflow management, as well as SDL Trados Studio and Trados GroupShare.

Quality standards and certifications

SwissGlobal holds the following ISO certifications:

• ISO 9001 (quality management)
• ISO 17100 (translation services)
• ISO 18587 (post-editing of machine translation)
• ISO 27001 (information security management)

The company states that translations are reviewed by a second linguist ("four-eyes principle").

Data security

The company states that client data is encrypted and processed using ISO 27001-certified infrastructure hosted in Switzerland. Data is processed on Swiss servers through CSF, a Swiss IT partner certified to ISO 27001.

Sectors

SwissGlobal provides services across multiple industries, including:

• Banking and finance
• Legal services
• Pharmaceuticals and healthcare
• Public sector and non-profit organisations
• Luxury goods
• Energy and commodities
• Technical
• E-learning

See also

• Translation industry
• Localisation