RMTrack

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RMTrack is a proprietary software product developed by RMTrack Issue Tracking Solutions Inc. It is used to track the assigment and status of items through a resolution process (workflow).
RMTrack has been adopted for use in bug tracking, issue tracking, project management, and knowledge management.
Licensing
RMTrack is available as a hosted service (ASP model) or can be installed locally on client servers.
Licensing options include Per-seat license, Concurrent user license, or a mix of both types.
Features
*Customizable Workflow
*E-Mail notifications
*User define filters and layouts (views)
*Custom reporting
*Customizable data fields and data entry forms
*Permission based access
*Field-level security
*Incoming E-mail
*File attachments
*Related item links
*REST API
*Integrated database backup and restore
*Integrated Screen Capture Tool
History
RMTrack version release history
*Initial Release V1.0 September 2002
*V2.0 2004
*V2.5 2006
**Release of ASP model
*V3.0 May 2008
*V3.1 December 2008
*V3.2 February 2010
**Migration to .NET Phase I
Architecture
RMTrack is based on Microsoft Windows technology and uses an ASP.NET platform. It requires a Windows Server running Microsoft Microsoft Internet Information Services for its web server. RMTrack uses Microsoft SQL Server (2005 or 2008) or SQL Server Express for its database server.
 
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