</noinclude> RMTrack is a proprietary software product developed by RMTrack Issue Tracking Solutions Inc. It is used to track the assigment and status of items through a resolution process (workflow). RMTrack has been adopted for use in bug tracking, issue tracking, project management, and knowledge management. Licensing RMTrack is available as a hosted service (ASP model) or can be installed locally on client servers. Licensing options include Per-seat license, Concurrent user license, or a mix of both types. Features *Customizable Workflow *E-Mail notifications *User define filters and layouts (views) *Custom reporting *Customizable data fields and data entry forms *Permission based access *Field-level security *Incoming E-mail *File attachments *Related item links *REST API *Integrated database backup and restore *Integrated Screen Capture Tool History RMTrack version release history *Initial Release V1.0 September 2002 *V2.0 2004 *V2.5 2006 **Release of ASP model *V3.0 May 2008 *V3.1 December 2008 *V3.2 February 2010 **Migration to .NET Phase I Architecture RMTrack is based on Microsoft Windows technology and uses an ASP.NET platform. It requires a Windows Server running Microsoft Microsoft Internet Information Services for its web server. RMTrack uses Microsoft SQL Server (2005 or 2008) or SQL Server Express for its database server.
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