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PhaseWare
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PhaseWare, Inc., is an American, privately owned information technology corporation based in McKinney, Texas, United States, that develops, sells and supports customer service software products and services. The company was founded by partners Randall Nelson and Hoyt Mann in 2005. History PhaseWare was founded in January 2005, by Randall Nelson Their primary goal in the foundation of the company was to expand customer support management software into the small and medium-sized business market and to implement workflow automation functionality into these markets. PhaseWare's customers include La Madeleine, , the American Bible Society, the Roman Catholic Church, and the United States Nuclear Regulatory Commission. Competition PhaseWare's primary competitors include Parature, Avaya, Benchmark Capital, and IssueTrak. |
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