InfraWare

InfraWare Inc. is a privately held healthcare documentation software company. Solutions include workflow automation, speech recognition and Electronic Medical Records (EMR) interfacing. Customer profiles include Medical Transcription Service Organizations (MTSOs), hospitals and physician practices. Its corporate headquarters are located in Terre Haute, Indiana. Solutions are primarily offered as hosted applications, sometimes described as Software as a Service (SaaS) or Application Service Provider (ASP).
The intuitive InfraWare platform includes flexible dictation options, back-end speech recognition, transcription processing with a built-in word expander and medical spell check dictionary, automated document delivery options, and a management console to streamline administrative and quality assurance processes.

History
InfraWare was founded in 2003 by Nicholas J. Mahurin after he was introduced to speech recognition technology in the 1990s. Mahurin, an entrepreneur with a background in information technology, saw business applications for Web-based tools that pulled time and cost out of the labor—intensive medical transcription process. The company has continued to innovate into the area of increasingly electronic health records, the compliance requirements associated with HIPAA and the HITECH Act and mobility trends.
Products
The InfraWare 360 Transcription Platform provides the technology infrastructure for flexible dictation methods and medical transcription services from internal or external resources. It reduces the time it takes to transcribe dictated medical reports. The platform uses a hybrid approach with both browser-based applications, hosted at the InfraWare Processing Center and accessed via the World Wide Web, and a suite of Windows-based applications that run on customers' personal computers. InfraWare hosts and maintains the servers, provides 24/7 technical support, and ensures fully compliant physical and electronic security for business continuity.
The InfraWare 360 platform includes the following applications:
* InfraWare Management Console (IMC) is used by administrators, IT personnel and medical transcription managers to define users, permissions and workflow rules, assign dictations to medical transcriptionists and provide quality assurance processes.
* EHR (electronic health record) Web Portal is used by physician offices and clinics that cannot support automated delivery methods to view, edit, e-Sign, print or download completed reports.
* InfraWare Dictation Client (IDC) enables physicians to dictate medical reports into a microphone connected to a personal computer.
* Telephone Dictation System (TDS) captures dictation from any telephone via toll-free numbers or from Voice over Internet Protocol (VoIP) phone systems.
* InfraWare Transcription Client (ITC) provides transcription processing and quality assurance functionality and includes a built-in word expander and medical spell check dictionary.
* First Draft Dictation Recognition provides back-end speech recognition and accelerates the rate at which medical transcriptionists can process a physician's dictated reports. InfraWare's proprietary technology incorporates artificial intelligence including a punctuation component that determines proper punctuation placement within the generated text, formatted of numbered lists and much more.
* InfraWare Template Editor (ITE) provides a convenient way for an administrator to import and produce templates that can be saved to the platform and associated with a document type.
* Online Editor (OE) is InfraWare's editor that runs in Internet Explorer for editing activities including QA and eSign in online applications including the InfraWare Management Console (IMC) and the EHR Web Portal (EHR).
* InfraWare Mobile is a mobile application that runs on Apple's iOS line of devices (iPhone, iPad & iPod Touch). It allows physicians to perform dictations, view their dictation schedule, monitor the progress of a job on the transcription workflow, review and eSign documents and view completed documents. InfraWare Mobile will work on any modern iOS device that has a microphone and a connection to the Internet (Wi-Fi or Cellular).
Corporate governance
* Nicholas J. Mahurin - Chairman of the Board, CEO

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