WebGreeter

WebGreeter is an online chat service providing portal founded by LiveAdmins LLC, a Chicago-based company back in 2002. With over 2500 live greeters across the globe, the portal serves more than 1000 businesses, including Gezelles - Inc, Orion International, Corporate Massages - Inc, SupplementsToGo.com, MilitaryStars, and ABC Packaging Direct.
Along with provision of live communication solutions to the renowned companies, the portal offers its live support services to almost every industry in eCommerce sector including IT, Real estate, Automotive industry, Education, Hospitality, Health care, Telecommunication, Travel, Tourism, Finance, Digital marketing, Apparel and Retail sector and Law Firms.
WebGreeter is a cost-effective live service that helps increasing online business and reducing customer support load by reducing telephonic queries and faxes. Currently, the company is providing its services around the world including USA, Germany, Italy, France, Spain, China, Philippines, South Africa, Sri Lanka and UAE.
History
LiveAdmins LLC initially launched the portal in Chicago in 2002, but soon after, the company began offering live support service worldwide.

Features
WebGreeter is all about providing exceptional customer experience. Main elements of this live service includes: web-based website chat window, operator application and web-based control panel. The operator application is cross-platform that allows website representatives to conduct a chat with website visitors using desktop (Windows) and mobile users (Android & Windows Phone).
Moreover, there are two ways to conduct live chat sessions between the operator and website visitor:
* Proactive Chat, initiated by live operator.
* Passive Chat, started by website visitor, when he clicks on the chat icon displayed on the website.
Apart from live chat, other features include:
* Customizable Chat Window
* Access to Visitor Data
* Conversion from chat into sales
* Quick & Proactive Service
Languages
WebGreeter started offering live support service in English language only but today, it provides its online chat services in French, Spanish, Arabic, German. The company has plans to add Italian, Chinese (Mandarin and Cantonese), Japanese and few other scarce languages to cater new clients from rest of the world.

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