CSG Systems International

CSG Systems International, Inc. (NASDAQ: CSGS) is a global software and services organization based in Englewood, Colorado. The company operates in the Business Support Solutions (BSS/OSS) category. CSG International offers licensed and Software-as-a-Service (SaaS)-based products and solutions. The organization counts AT&T, Bharti, Comcast, Orange, Telefónica and Time Warner Cable among its clients. Today, CSG International employs over 3,700 people worldwide with 35 offices in 21 countries around the globe.
History
CSG International was founded in 1994 by Neal C. Hansen and Dr. George Haddix after acquiring First Data Corporation’s Cable Services Group, which had been in business since 1982. In 1996 the company went public on the NASDAQ (CSGS) and over the next 10 years made a number of strategic acquisitions including Kenan Systems and Telution. In 2008, Peter Kalan became President and CEO and began leading the strategic expansion of the business including orchestrating several other acquisitions, including Quaero, a marketing services and customer intelligence provider, and Intec Telcom, a global provider of billing and mediation solutions. Today, the organization serves the majority of the top 100 global communications service providers with a range of solutions aimed at helping roll out new products and services and operate more effectively. In June 2011, the company rebranded itself CSG International to reflect the broadened scope and size of the organization as the company is now one of the world’s largest BSS/OSS vendors.
Timeline
* 1994: LBO from First Data
* 1996: IPO Completed (NASDAQ: CSGS)
* 1997: Acquired SUMMITrak
* 2002: Acquired Kenan Systems
* 2005: Divested Kenan Systems and PlaNet
* 2006: Acquired Telution
* 2007: Acquired ComTec& Prairie Systems
* 2008: Peter Kalan appointed CEO; Acquired DataProse
* 2007: Launched CSG Content Direct
* 2009: Acquired Quaero
* 2010: Acquired Intec Telecom Systems
* 2011: Rebranded as CSG International
* 2012: Acquired Ascade
Products
* Convergent Billing and Revenue Management (CSG Singleview, CSG ACP, CSG ICP, CSG Total Service Mediation, CSG Wholesale Business Management Solution, WBMS)
* Customer Interaction Management (CSG Customer Communication Center, CSG Interactive Messaging, CSG Output Solutions)
* Content Management and Monetization (CSG Content Direct)
* Analytics & Intelligence (Quaero, a CSG Solution)
Organization
CSG International is headquartered in Englewood, Colorado with offices across the globe. The company employs more than 3,700 people in 35 offices across 21 countries. Clients include AT&T, Bharti, Comcast, Orange, Telefónica and Time Warner Cable.
Key executives
* Peter E. Kalan, Chief Executive Officer and President has been with the company since 1997
* Randy R. Wiese, Executive Vice President and Chief Financial Officer has been with the organization since 1995
* Joseph T. Ruble, Executive Vice President, General Counsel, Corporate Secretary and Chief Administrative Office joined in 1997
* Bret C. Griess, Executive Vice President and Chief Operating Officer has been with CSG since 1996
* Michael Henderson, Executive Vice President, Sales and Marketing joined the company in 2010

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