Business Control Layer

A Business Control Layer (BCL) is a marketing term used in 2006 for software layer of a telecommunications network provider residing between the network operations support system (OSS) and its business support system.
It helps providers by selling bundling, customer-recognition, and hierarchies. Taking all customer interaction into account, from all services (voice, data, content) and all sources, (the network and customer-premises equipment) the business control layer is capable of dynamically adapting network or service behavior, at customer level, to improve operators' transaction revenue and customer experience.
Functions include:
# Ability to simultaneously collect events from any source
# Balance management
# Business rules engine
# Dynamic real-time execution and provisioning
# On-line charging and rating.
Service over the Internet Protocol (IP), IP Multimedia Subsystem, and requires real-time network changes.
A press release mentioned that Telenet, NV used the technology from FTS Software in their TeleMeter service in 2006.<ref name="press" />

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