CyberTech International
CyberTech International is a leading high-tech company with almost twenty-five years experience in the development and world-wide sales of business oriented telecommunication solutions. We focus on developing software for the digital recording, storage and analysis of telephone and radio communications in a wide range of applications including, financial institutions, public safety, and contact centers. The company is located in Amsterdam, Netherlands and was founded in 1985.
Products
The CyberTech Pro and CyberTech Myracle voice recording systems are reliable and future-proofed recording solutions ideal for any size enterprise to capture, store, retrieve and play back voice, radio and data communications. It can be used in traditional or IP telephony environments to deliver high quality voice recordings for all applications including verification and compliance, dispute resolution, training and quality monitoring.
The industry leading technology built into CyberTech Recording Solutions is used by the world's leading financial institutions, governmental and public safety organisations, and call centers. By taking advantage of commercial off-the-shelf (COTS) hardware and customer provided network storage devices, this award-winning voice recording solution provides unsurpassed functionality while reducing a firm's total cost of ownership.
This flexible, multi-media product delivers high quality voice recordings of traditional or VoIP telephony, together with data and desktop screens for all applications, including verification and compliance, dispute resolution, training and quality monitoring.
Solutions
CyberTech's core product line involves Voice Recording. CyberTech offers their products in sectors like:
- Financial Services
- Public Safety
- Call Centers
- Enterprises
Competitors
CyberTech International competes with NICE Systems and Verint Systems
RecordingWiki
RecordingWiki, RecordingWiki, is designed to serve as a global and open resource for voice and data communications recording. Sponsored by CyberTech, it is meant to serve as an open educational and collaborative information tool for all parties engaged in the compliance and CRM recording industry.
Following the model of Wikipedia, RecordingWiki is intended to be an open and easily updated encyclopedia for voice and data recording. RecordingWiki is maintained by a community of manufactures, integrators and users of recording that strive to offer an accurate, current and comprehensive guide for anyone interested in recording.