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Reitek
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Reitek S.p.A., is an Italian joint stock company specialized in telecommunications, software and application development for Customer Interaction Management solutions and Convergence Multimedia solutions. Reitek designs and offers, for example to outsourcer, multichannel services for inbound and outbound contact center activities, or for example to Telcos and VAS, dynamic content integrations for B2B and B2C services.
History *1990 establishment *1994 first IVR platform release *1997 first ContaCT Highway® release, the Reitek platform for call and contact center activities *2002 development of Hosted Services for Contact Center and Voice Portal *2003 ContaCT Highway® release 5.0 *2005 first ContaCT Video Platform release, the Reitek answer to unified communications trends *2006 abroad market expansion; iSMIL and Web2Video patent pending technologies implemented into MSA (Media Stream Adapter), the core of ContaCT Video Platform *2007 ReiLabs establishment, a research center for digital audio/video content management, users profilation and dynamic redistribution of advertisements = See Also
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