PCPhobia

PCPhobia is the first Israeli website dedicated to helping novice computer users with daily questions and problems.

History
PCphobia was created by Erez Ben-Ari in 1998 in response to many questions and answers he received from friends and family. Ben-Ari, a well-known journalist and technology guru, grew tired of answering the same technical questions daily and decided to archive his accumulated knowledge in a single, searchable location. He starting collecting questions he received and his answers to them, as well as articles and guides on various hardware and software issues, and the website went online in November 1998.

The site was initially named RTFM, in reference to the common reply found in web forums for novice questions. At the time, the site had no graphics design or layout and was plain black-on-white text. Later on, it got a graphic design and was subsequently re-designed 5 times.

Warriors of the Net
A significant achievement while creating the site was the translation of the internationally acclaimed short movie "Warriors of the Net" by Ericsson Medialab to Hebrew. The film was translated, recorded and edited by Ben-Ari and Narrated by Yoav Kalenstein. The film was downloaded from the site by thousands of users, and was also used extensively by educational organizations

Present
Currently, PCPhobia contains a collection of several hundred articles and Q&A, as well as an active forum. Unlike most internet forums, each question is personally answered by Ben-Ari, guaranteeing a professional response with accurate and reliable info.

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