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ContactDB - A US-based mailing list and contact directory distributor mainly serving business-to-business marketers and sales staff. The company is known to provide targeted contact databases listing personnel representing institutions and organizations from various industries, regions and professional occupations. History Business partners Rom Agustin and Glen Norris founded ContactDB in 2004. It became the first wholly owned subsidiary of Callbox Inc., an offshore lead generation and appointment setting company . Locations The company currently facilitates research and analysis of country-specific business contact entries through its various regional data bureaus focused on key areas in Australia, Canada, Indonesia, Malaysia, Singapore, United Kingdom, and United States. Data verification alone consists of a 300-person department of data specialists and phone verifiers, making up the bulk of the company’s business operations. In addition, aside from being a list dealer, ContactDB closely works with contact directory resellers in distributing its products to specific segments in the market. The company’s base office is located in Encino, CA and operates a call center facility in the Philippines. As of date, the company has about 500 staff covering the above-mentioned operations personnel along with support and administrative staff. Target Demographic The majority of its current client base consists of marketing practitioners and sales personnel doing outbound telemarketing, email marketing, direct mail campaigns, live event marketing, and other activities that rely heavily on contact information. Marketers specializing in highly targeted lead generation campaigns make up a huge percentage of the company's clientele. Customers range in operational scale; vary in terms of industry focus and geographical scope; and differ in marketing/sales services arrangement (in-house or outsourced). Products and Services Their database products consists of a variety of specific data fields related to contact and mailing information along with firmographic details such as credit rating, SICCODE, size, and other company-related attributes. Lists come with customizable features and are categorized in a number of ways. The company’s products include contact databases compiled by industry, by profession, by executive title, by country, by business software usage, as well as by customized/special criteria. Industry coverage extends to all major sector and subsectors of the specified country. Meanwhile, countries/regions include Australia, Canada, Indonesia, Malaysia, Singapore, UK, and USA. Professions and executive titles covered consist of major designations in the corporate, medical, legal, engineering/architectural, accounting/financial, and other fields. Innovations The company adopts two data quality best practices namely (1) Data Integrity Guarantee and (2) Sales Lead Guarantee, both of which are integrated into its internal protocols. Key Facts and Figures As of date, ContactDB has compiled more than 1,500 specialty lists. The company holds a total of approximately 20 million business contacts from companies based or operating in the USA/Canada region. Asia-specific records totaled 1.4 million while Europe-based records gives 850,000 business contacts. Competitors Competitors include infousa, Hoover's and Specialdatabases.
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