T.V. Rao Learning Systems

TVRLS (T.V. Rao Learning Systems) is a management consulting company floated on 22nd April, 1996 by The Father of Indian HRD , Dr. T.V. Rao with the philosophy of networking of prominent behavioural scientists and Human Resource Development practitioners.

History

Formation and Early years

AbOUT 25 years ago, India witnessed the emergence of a new Human Resource Development culture in the country with Dr. Udai Pareek and Dr. T.V. Rao heading the movement. It was started as "Review Exercise of the Performance Appraisal System" for Larsen & Toubro by two consultants, Dr. Pareek and Dr. Rao from The INDIAN Institutes of Management, Ahmedabad (IIMA), which resulted in the development of a new function - The HRD Function.

In the early seventies, L&T, in association with IIMA reviewed all the aspects of its operations. In 1974, the consultants studied the organisation and prepared a new integrated system called Human Resource Development (HRD) System. This was probably the first of its kind in India. The new system clearly established the linkages between the various personnel related aspects such as performance appraisal, employee counselling, potential appraisal training, etc. Dr. Pareek and Dr. Rao presented an approach paper to the top management on the new IDeaS and this was accepted.

Change Management in India

L&T (Larsen & Toubro) wanted the implementation also to be done by the consultants, as it was not sure that enough expertise was available on the human process within the organisation. The consultants, however felt that L&T managers had enough competence and insisted that an internal team undertake this task. Thus, the work was undertaken by an internal team with the help of the consultants and this was very satisfying.

Based on the recommendations of the approach paper, a very high level role was created at the Board level to give a greater thrust to the new system. A separate Human Resource Development Department was created and a high level internal team headed by a General Manager, monitored the ProgresS of implementation of the new system initially, which was subsequently handed over to the Human Resource Department.

Way Forward

The HRD system has since then been reviewed from time to time and improvements made, retaining the basic philosophy. The original consultancy reports of Dr. Udai Pareek and Dr. T.V. Rao have sown the seeds for this new function and new profession. This pioneering work of Dr. Rao and Dr. Pareek lead later top the establishment of HRD Departments in the State Bank Of India and its Associates, and Bharat Earth Movers Limited in Bangalore in 1976 and 1978.

The first Human Resource Development Workshop to discuss the underlying concepts and issues was held at IIMA in 1979. Several chapters of the book which was later published by Oxford & IBH as "Designing and Managing Human Resource Systems" were distributed in this workshop. This workshop was the beginning of spreading the HRD message.

In subsequent years beginning 1980 a series of workshops were held to develop HRD Facilitators, both at IIMA and in the Indian Society for Applied Behavioural Sciences (ISABS). IIMA workshops focussed in the conceptual parts and ISABS on experiental part. As HRD started growing Larsen & Toubro instituted a HRD Chair Professorship at XLRI, Jamshedpur. Dr. T.V.Rao moved to XLRI as L&T Professor in 1983 to set up the Centre for HRD.

Subsequently, a National Seminar was organised in Bombay during February 1985 jointly by XLRI Centre for HRD and the HRD Department Of Larsen & Toubro. The National HRD Network was conceived during this seminar. The first HRD Newsletter was started consequent to this seminar by the Centre for HRD for XLRI and was sponsored by L&T. the National HRD Network took shape and became a large body with about 20 chapters in the subsequent five year period.

The National HRD Network was nurtured by IIMA and XLRI on the one hand and by the corporate sector on the other. The National HRD Network later gave birth to the Academy of Human Resources Development. This is the first family tree of Human Resource Development in India.

Service Areas

• Psychometric Testing

• Personal consultancy for CEOs & Top Management - To enhance the Leadership Impact
  • Profiling competencies required by CEOs and top managers to effectively lead organisations to develop as highly successful ones in the present competitive business scenario.
  • Assessing the strategic roles performed by CEOs and top management & its effectiveness, role stress, coping capabilities & proactive approaches.
  • Provide 360 degree feedback to CEOs and top management on their behavioural qualities, managerial roles & leadership styles, that have a strong impact on the organisation and its functioning.
  • Counselling to CEOs and top management with regard to personal vision, mission, values & their cascading effects , HR strategies, Customer Relations, Benchmarking etc.

• Employee satisfaction & Organizational climate survey - To diagnose & plan interventions to get the best out of people
  • Diagnosing & planning interventions involving high employee participation, analyses perceptions and degrees of satisfaction with respect to areas like Leadership, Decision Making, Empowerment, Communication, Conflict management, Mistake Management, Risk Management, Remuneration systems to get the best out of people.

• Organizational culture & Institution Building Interventions - To get sustainable growth & effectiveness in organisation
  • Articulating the vision and values, establishing communication strategies, enhancing induction training, facilitating mentoring, using task forces, socialising and periodic renewal exercises.

• HRD Audit and Score Card® - Reengineering process & systems and ensure good ROI on HR
  • Examine the extent to which “people processes” & systems are used & leveraged to get a strategic advantage.
  • Suggest mechanisms to improve the improve the return on investment on HR.
  • Comprehensive evaluation of the existing human resource development strategies, structure, systems, styles and skills in accordance with both short term and longterm business plans of the organisation.
  • Assist the organisation's successful progress towards the future.

• Education & Training Management
  • Identifying training needs
  • Designing training strategy
  • Formulating training policies & preparing the training calendar
  • Evaluating the training function & training programs
  • Institution building for the training function
  • Designing and developing executive education programs
  • Developing and implementing systems for improving training effectiveness and ROI on training.

• Performance Management - To improve performance on a continuous basis
  • Strategies for maximising human performance
  • Designing development oriented performance appraisals
  • Evaluating the effectiveness of current appraisals systems
  • Designing performance monitoring strategies & systems
  • Strengthening performance management process
  • Performance coaching & mentoring
  • Conducting training programs for improving performance management & feedback

• 360 degree feedback for Leadership Development

• Assessment and Development Centers (ADCs) - For competency assessment & development

• 360-Degree Profiling Systems for Young Managers

• Competency Mapping

• Designing HR Systems

• Organizational Restructuring

• Self Renewal and Organizational diagnosis

TVRLS Instruments

TVRLS has developed a series of instruments with the view to facilitate the understanding & encourage a culture of Human Resource Development in organisations & foster a learning environment in organisations aiming to be world class.

In-House Tools

The In-house developed instruments by TVRLS are:

• 360-degree feedback for Leadership and Managerial Roles, Leadership Styles, Delegation & Managerial Qualities
• HRD Audit and HRD Score Card
• HRD Knowledge and Attitude test for HRD managers
• Institutional Environment/ Organisational Climate Survey

Psychometric Tests & other Assessment Tools

• Managerial Work Values Scale
• Personal Effectiveness Scale
• Locus of Control Inventory
• Motivational Profile
• My Beliefs Questionnaire
• Trust Orientation Scale
• Entrepreneurial Orientation Inventory
• Assessment tools & techniques for testing HR abilities of HRD managers like caselets, simulation, role-play etc.
• SIAD (Simulated Incidents for Assessment and Development)

Organizational Structure

• Dr. T. V. Rao (Chairman)
• Dr. Gopal Mahpatra (Managing Director)

Advisory Board of TVRLS

• Dr. Udai Pareek
• William J Rothwell
• Dr. S. Ramnarayan
• Fr. E. Abraham
• Ronald Forbes
• PVR Murthy
• S. P. Agarwal
• M. G. Jomon
• Roland Sullivan

Sources

Inline