SPi Global
SPi Global is a Philippines-based diversified knowledge process outsourcing (KPO) and customer relationship management (CRM) service provider. The company is the largest Filipino-owned business process outsourcing company in the Philippine, with over 15,000 employees in 24 locations in North America, Europe, and the Asia Pacific region. SPi Global services more than 500 clients worldwide.
SPi Global offers business outsourcing solutions in industries such as: publishing, healthcare, financial services, entertainment and media, government and utilities, retail, and telecommunications. It functions in outsourcing call centers customer care, customer service (voice and non-voice), help desk support, content editorial and production, content conversion, coding, database structuring and support, transaction processing, medical transcription, billing and revenue cycle management, and coding and billing compliance.
In 2011 the company was named BPO Company of the Year, and also received the Sao Khue 2011 Prize for “BPO service for BPO Services Group” from the Vietnam Software Association, or VINASA, which recognized SPi Global’s work in Vietnam.
Awards
In addition to those mentioned above, SPi Global has been recognized with the following awards:
- Non Voice Excellence of the Year, 2010 International ICT Awards, presented by the Canadian Chamber of Commerce of the Philippines
- Ranked #1 service provider - Print and Publishing Outsourcing Vertical, 2009 Black Book of Outsourcing.
- International Association of Outsourcing Professionals (IAOP) Awards
- Best 10 Companies by Service Provided – Document Management Services
- Best 10 Leaders by Service Provided – Document Management Services
- Best 20 Leaders by Service Provided – Transaction Processing Services
- Best 20 Leaders by Region Served – UK
- 2011 Global Services 100
- Top Global Mid-Tier BPO Vendor
- Top Mid-Tier Industry-Specific BPO
.