Sherweb
SherWeb, Inc. is an hosted service provider based in Sherbrooke, Quebec, Canada. The company also has an office in Montreal. SherWeb operates in the cloud computing industry, offering hosted Microsoft Exchange server and collaboration services, as well as solutions developed in house.
Today SherWeb services over 20,000 clients in over 100 countries.
In 2011, SherWeb received the award of Hosting Partner of the Year at the ninth annual IMPACT Awards, which recognizes excellence across the community of Microsoft's Canadian technology partners.
SherWeb was also named the 16th fastest growing technology company in Canada by the prestigious Deloitte Technology Fast 50 ranking in 2011.
History
Seeing the demand for Quebec-based web hosting services, the Cassar brothers founded SherWeb in 1998. In early 2005 with the growth of business demand for software-as-a-service (SaaS) and seeing that email and collaboration solutions could help the company move forward, the Cassars started to look into diversifying SherWeb’s offerings.
In 2000, SherWeb added a VP of Operations, Jean Caron, to oversee support services and all IT technology.
The Microsoft Hosted Messaging and Collaboration platform was introduced in mid-2005 and SherWeb started building its Hosted Exchange 2003 infrastructure in the fall of 2005.
In 2006 SherWeb launched its first Google advertising campaign. By January 2007, SherWeb served 15,000 business users on Hosted Exchange 2003 services and complementary solutions such as Hosted SharePoint, Hosted Mobility, email archiving, and advanced spam/virus protection.
SherWeb continued to update their hosted offerings by expanding, in July 2007, to include Microsoft Exchange 2007. In the following year SherWeb hired Marc-Andre Fontaine as Vice President of Product Development, helping to promote and secure continued research and development for a growing and diverse base of English and French speaking customers.
July 2010 marked another milestone as SherWeb rolled out its Hosted Exchange 2010 offering.
The continued expansion of clientele and services brought on the inauguration of the Montreal office in early 2010. Montreal was chosen for its pool of high-level bilingual IT experts and its numerous universities. The metropolitan city was also favored for its centralized location which facilitates meetings with international clients and partners.
In August 2011 SherWeb was Ingram Micro Cloud’s first pure-play Canadian vendor to join the Ingram Micro Cloud family.
In January 2012, SherWeb also went a step further in the broadening of its cloud offering by launching SkyNox, its online backup solution that offers military-grade security, continuous and scheduled backups as well as fast recovery.
Then, on October 24 2012, SherWeb was the first hosted solution provider to launch a fully functional hosted version of the newest Microsoft offering, Exchange 2013. The first hosted Exchange email was sent by a SherWeb customer only a few hours later.
Business Model
SherWeb, Inc. provides Web hosting, Hosted Exchange, and BlackBerry services to individuals, companies and organizations in Canada and internationally.
In addition to providing end-user services and support, SherWeb also operates an international affiliate and reseller program of its services.
SherWeb provides fully supported services for all clients in both French and English
The company specializes in providing Microsoft email and collaboration solutions to businesses including; Hosted Exchange, Hosted SharePoint, Hosted Microsoft CRM, archiving and compliance, Hosted OCS, Office 365 hosted, and resellers program services. The company also provides hosting services, including Web hosting, POP3, streaming, SSL certificates, FTP, and domain name purchase and registration services.
Recently, SherWeb responded to customer feedback in adjusting the SkyNox backup service to include backup support for businesses with one or more servers.
Acquisitions
SherWeb acquired DNAmail from Ikano in April 2011. The main purpose of this acquisition was for SherWeb to increase its customer base and expand its market coverage.
For DNAmail customers, this transaction meant access to an established Hosted Exchange provider and extended offerings.
Worldwide
Most of SherWeb’s business operations are outside of Canada. SherWeb mainly serves the North American market, with 70% of clients based in the U.S.
SherWeb relies on an international partner channel that resells SherWeb services to clients in over 100 countries; among them, American cloud services distributor, Ingram Micro.
In addition to SherWeb’s official offices in Sherbrooke and Montreal, they also operate satellite offices in Newark (DE) and in France.
SherWeb operates four datacenters: two in the Montreal area, one in the Toronto area, and one in the Los Angeles area.