Premiere Global Services

Premiere Global Services, Inc. (NYSE:PGI) is a multinational company and global provider of applied, on-demand communication technologies that help businesses automate and improve their business processes. Founded by Chairman and CEO, Boland T. Jones in 1991, the company has approximately 2,700 employees in 24 countries around the world including major offices in Ireland, London, Tokyo, Sydney, Hong Kong, Paris, Frankfurt, New York, Chicago and Austin. The corporate headquarters is located in Atlanta, Georgia USA.

The company follows a Software as a Service model; its communication technologies-based solutions require no customer investment in hardware or software. The Premiere Global Communications Operating System, or PGiCOS, sends approximately 50 million communications a day and supports applications within the following solution sets:

• PGiMeet: Audio, Web and Event Conferencing & Collaboration

• PGiSend: Fax & Document Delivery

• PGiMarket: eMarketing & Customer Engagement

• PGiNotify: Notifications & Reminders (including Accounts Receivable Management)

Premiere Global has an established customer base of over 50,000 companies, including nearly 97% of the Fortune 100.

The company’s corporate website, www.premiereglobal.com, houses global access to multi-lingual international websites for Australia, China, Denmark, Finland, France, Germany, Hong Kong, India, Indonesia, Ireland, Italy, Japan, Korea, Malaysia, Morocco, New Zealand, Norway, the Philippines, Singapore, Spain, Sweden, Switzerland, Taiwan, Thailand, the UK, and Vietnam.

The company’s stock symbol is PGI.

Products and Services

Premiere Global Services provides industry-specific, on-demand business applications that provide a variety of performance advantages, including increase in sales, increase in employee productivity and reduction in business travel costs. Each Solution Set in the PGiCOS offers value-driven communication technology benefits that allow any business, in any industry, of any size, to do their business better and more efficiently by improving and often automating the way it communicates. Premiere Global ensures its customers high levels of network reliability and security and serves customers in a wide range of industries including sales and marketing, finance and banking, legal and investor relations, human resources, operations and information technology, healthcare and transportation.

PGiMeet solutions allow companies to become more efficient through real-time collaborative meetings using conference calls and web-enabled presentations. These solutions come with easy-to-use interactive tools that make it intuitive and simple to host and participate in scheduled or reservation-less (“on-demand”) meetings and events. Live, collaborative webinars or webcasts can be used for daily meetings for small teams or for large-scale presentations, and are available globally 24/7.

PGiSend solutions enable businesses and individual employees to send faxed documents directly from their computer desktops, laptops or PDAs. An automated system allows businesses to easily fax to multiple recipients at once and streamline processes for industries with heavy dependence on fax communication. PGiSend solutions also turn paper documents into digital, electronic documents. This transformation allows businesses to process, protect, backup, manage and deliver business communications faster and more efficiently. This solution also helps companies meet “green” paper-reduction initiatives. See paperless office.

PGiMarket solutions are designed to improve email marketing campaigns through better tools and automated applications. Premiere Global enables companies to increase their sender reputation, improve inbox penetration, avoid blacklist alerts and achieve more optimal email campaign efforts. Their eMarketing solutions ultimately enable ROI maximization, more targeted communications, and less time and investment.

PGiNotify provides businesses with the ability to send automated updates to their clients and customers via automated voice, email, text message (SMS) or fax. This service is best used by companies which must reach a large number of people in multiple ways and on a regular basis, including airlines, banks, hospitals and accounts receivable departments. Notifications & Reminders reduces man-hours by automating communications and improves productivity and effectiveness by delivering critical messages in a variety of formats.

Acquisitions

North America:

August 2008 – Soundpath Conferencing Services: US-based audio and web conferencing provider

September 2006 – eNunciate: Canadian-based audio and web conferencing provider

January 2006 – Accucast: US-based email communications provider

August 2005 – Netspoke: US-based audio and web conferencing provider

June 2005 – Intelligent Meetings: US-based audio and web conferencing provider

March 2005 – Citizens Communications: US-based conferencing provider

Europe:

November 2007 – Meet24: Nordic-based conferencing and web collaboration provider

Asia Pacific:

November 2006 – ECT: Australian-based audio and web conferencing provider

External links

• Premiere Global Services, Inc. — Hoover’s Factsheet
• Premiere Global Services, Inc. — Yahoo Finance
• Premiere Global Services, Inc. — AOL Money & Finance

See also

1. Premiere Global Services, Inc. Realizes Efficiencies with NetSuite’s CRM Solution
2. Premiere Global Services, Inc. — Seeking Alpha 2007 Q4 Earnings Call Transcript
3. Premiere Global Services Profit Spikes 31% — Atlanta Business Journal
4. Macromedia and Premiere Global Services Partner to Deliver Advanced Conferencing Solution

no:Premiere Global Services zh:Premiere Global Services