Kapoor lampshades
Kapoor enterprises are the oldest and the biggest decorative lighting company in India. The H.O. is located at A 66, Okhla Phase II, New Delhi-20.
The company has two divisions, one – Projects and international division and the second – retail and network division The company has a turnover of around 35 crores in the group.
Company history
Shri O.P. Kapooor established this company in the year of 1948. His keen insight; strive for perfection, dedication, foresight were the keys to the development and continuity of Kapoor Lamps. He believed that India’s craftsmanship has no comparison in the world. From a humble beginning he soon mastered the art of Salesmanship, Manufacture and finally marketing
Over five decades, the company continues to depend these same principles and now spreads it’s wings all over India and abroad.
Mr.Deepak Kapoor, the Managing Director is the eldest son of Late Shri O.P. Kapoor, the Founder Chairman of the Kapoor Lamps Group of Companies. He was born on 25th October 1944 in Peshawar (now in Pakistan), came to India during the partition of India – Pakistan in 1947. He worked closely with his father from his teenage days and is the guiding factor in bringing the company to its present stature.
Mr. Kapoor even before completing college in 1967 joined Kapoor Lamps as a Sales Executive and soon climbed up the career steps to the present status of Managing Director. A dedicated team comprising of highly professionally qualified and skilled craftsmen working under his able guidance for the major projects of all the leading 5 Star Hotels, Resorts, Palaces and other prestigious properties.
To name a few awards bestowed on the group, in 1999 - Highest Exporter’s Award by Ministry of Commerce India, in 1986 certificate of merit by the President of India, in 1998 American Award for Quality Products by Fullham Geissler Associates Inc. USA.
The group has set up manufacturing facilities in an around Delhi with their Projects Division in OKHLA, New Delhi and ISO-9002 certified government recognized export house in NOIDA. Now at a new milestone with an envious business tie-up with Preciosa Lustry Bohemia, the largest crystal lights company in the world.
The premium range of lighting products for homes and institutions since 1948, from Kapoor
Preciosa is the oldest and most established maker of crystal chandeliers in the world, since 1724, located in Bohemia,Preciosa has been producing beautifully engineered crystal lighting in different range of styles. Every product is an heirloom and begins to appreciate in value from the day of purchase. Timeless in their appeal…Preciosa retails their products at the lowest global rate through Kapoor Lamps
LEDS C4-Spain is the world’s leading maker of decorative alabaster, a natural stone, lighting. Alabaster has smooth, translucent property that few material can match in terms of sheer beauty & radiance. LEDS collections feature an impeccable finish and superb styling
Mariner the renowned lighting company in Europe with a formidable reputation as a maker of finely crafter lamps, Mariner’s master craftsmen display a unique ability to marry traditional processes with today’s fashions – creating classics that are breathtakingly old- fashioned in their attention to detail.
Quality Policy of the company
To Achieve customer satisfaction by providing to our customers, the best in international lighting systems, and in latest designs by sourcing from internationally reputed quality manufacturers
The project and international division
Enquiries are generally received for supply of decorative lighting in the hotel and other projects. Cold calls, and contact with architects, interior decorators and builders also generates new enquiries.
The marketing team visits the customers of projects and based on either their drawing, or by making a new proposal, submits a quotation as per the customer’s requirements.
The marketing departments follow up the order and pass the same on to the product department. Close interactions are maintained during the entire process with the product and quality personnel and this results in the outcome of products, which are reflecting the true requirements of the customers
A customer order constitutes a contract, and we ensure that the customer’s requirements e clearly identified and confirmed prior to acceptance. Product requirements specified by the customer, including the requirements for availability, delivery and support including any after-sales product service and/or post-delivery servicing provided as part of the customer contract or purchase order.
The retail and network division
Kapoor enterprises operate in the retail markets through a network of their own showrooms and also franchisee outlets, in India an abroad
The outlet locations are determined by the potential, the buying power and various factors and depending upon the viability, it is planned to open own outlets or operate through franchisees.
The prospects for franchisee are located through references, newspaper ads, or other communication media and the marketing, retail departments follows up the proposals. Selection of the franchisee outlet is determined taking into account various factors, such as the financial background of the franchisee, show room location and other factors. The list of customers who have purchased from the showroom/franchisee is maintained in the respective locations for further follow up. The marketing department analyzes the data of sales received from the showrooms/franchisee locations and guides them for increasing the sale. In order to popularize the brand, joint promotional campaigns are planned with the franchisee locations/showrooms and the progress monitored
The Product department
The product department operates with vendors who have been selected through a rigorous selection process and are in a position to supply lampshades made with the best materials. The selection consists of various designs, traditional, contemporary and modern formats
The Quality department
The Quality department to ensure compliance to the quality standards checks all materials received from the vendors. All outgoing materials are also checked for all the quality parameters as laid down by the customers.
Future plans
Kapoor enterprises are now embarking on an expansion. The plan is based on two factors.
1. New projects are coming up all over India and also in the SAARC countries for which Kapoor enterprises holds the sole rights. Taking this into account, the projects marketing department is being expanded
2. In the retail and network department, over 120 locations have been identified in In India alone, where potential has been located and the plan is to tap the potential through franchisees
Kapoor as a brand name is well known in the country. The Brand image has to be harnessed further for expansion of the current business in terms of reach and also the value.
Address A-66 okhla phase ii, New Delhi 110020 tel 91-1126389696