Integrated workplace management system

An integrated workplace management system (IWMS) is characterized by an enterprise-class software platform that integrates five key components of functionality, operated from a single technology platform and database repository: real estate management, project management, facilities and space management, maintenance management, and environmental sustainability.

IWMS systems assist organizations in optimizing the use of workplace resources, including the management of a company's real estate portfolio, infrastructure and facilities assets.

Analyst coverage

Since 2004, the IWMS market has been reported on by independent analyst firms Gartner Inc., IWMSconnect

and IWMSNews.

Gartner Magic Quadrant for integrated workplace management systems

An annual Gartner Magic Quadrant (MQ) is posted on the IWMS market that evaluates the leading vendors upon two criteria: 'completeness of vision' and 'ability to execute'.

The original author, Michael Bell, first described IWMS software as "integrated enterprise solutions that span the life cycle of facilities asset management, from acquisition and operations to disposition." In this first market definition, Gartner identified critical requirements of an IWMS, including a common database, advanced web services technologies and a system architecture that enabled user-defined workflow processes and customized portal interfaces.

Gartner released updated IWMS Magic Quadrant reports, as follows:

Year published

Author

Gartner research ID number

2004

Michael Bell

G00123789

2005

Michael Bell

G00135917

2006

Michael Bell

G00144883

2008

Jack Heine

G00158057

2011

Rob Schafer

G00209818

2012

Rob Schafer

G00234548

The latest Gartner analysis was released May 31, 2012. The current Gartner analyst responsible for publication of the IWMS MQ is Rob Schafer, Research Director.

See also

  • Real estate
  • Facility management
  • Computer-aided facility management

References

es:IWMS