INETCO Systems Limited
INETCO Systems Limited is an Application Performance Management (APM) Software company based in Vancouver, British Columbia, Canada. Its customers include Nokia Siemens, Diebold, Fidelity National Information Services (FIS), Telecom New Zealand, Jack Henry & Associates, and Travelex, among others.
In addition to software, INETCO offers consulting in APM, Business Transaction Management, analytics reporting, and configuration services.
History
INETCO was founded in 1984 by Angus Telfer, an engineer who worked at several telecom companies, including Bell-Northern Research, and Bell Telephone Laboratories, designing and developing voice recognition software, protocol analysis, network monitoring, telecommunications billing, and quality of service technologies.
Initially, INETCO specialized in communications gateway products for dial-up point of sale and automated teller machine terminals, legacy network protocols to TCP/IP networks, transaction hosts and switches, and third-party electronic funds transfer processors for banking and payment processing.
INETCO’s experience in the banking and payment-processing space expanded into the APM space, and the company began developing software that offered transaction performance analysis across servers, networks, and applications.
Products
INETCO’s products are used within financial, retail, and telecommunications IT environments in over 50 countries.
INETCO’s software portfolio consists of INETCO POSway, INETCO BankLink, INETCO NetStream, and INETCO Insight. POSway and BankLink are indicative of INETCO’s origins as a provider of gateway software solutions. POSway optimizes TCP/IP protocol conversions for dial-up POS and ATM terminals, while BankLink connects leased-pin ATMs to TCP/IP networks.
INETCO Insight
The company’s flagship product, INETCO Insight, is an APM solution that provides real-time, end-to-end application performance monitoring across physical, virtual, cloud, and third-party service environments. INETCO launched the inaugural version of INETCO Insight in 2008 after five years of development. Its latest version, INETCO Insight 5.3, was released in May 2013.
INETCO Insight 5.3 supports Advanced Message Queuing Protocol (AMQP), "an open standard application layer protocol for message-oriented middleware."
INETCO NetStream
In October 2013, INETCO announced the beta availability of INETCO NetStream, a network-based application that collects network data, transforms it into transaction events, and streams it real time into products like Splunk Enterprise. It provides a stream of data that can be indexed, searched, analyzed, and visualized.
AMQP Advocacy
In cooperation with major corporations and financial firms, such as Goldman Sachs, Bank of America, Red Hat, and Microsoft, INETCO was involved in developing the OASIS standard for version 1.0 of the Advanced Message Queuing Protocol (AMQP), which was finalized in October 2012.
INETCO CTO Angus Telfer acts as co-chair of the OASIS AMQP Technical Committee. In the OASIS press release announcing the AMQP 1.0 Standard, Telfer said: "AMQP 1.0’s support of the different fundamental message patterns makes it the ideal choice as a transport protocol between multi-vendor applications both within the Cloud and over the Internet. By avoiding proprietary technologies, AMQP can lower the cost of enterprise application integration by encouraging a full ecosystem of compatible message-oriented products."
Telfer also has been an evangelist of AMQP, calling it "the death knell for proprietary messaging systems."
Originally, INETCO was the only APM vendor member of the AMQP Working Group. Currently, a large number of financial services and technology providers have joined.
Partnerships
INETCO’s global partners include NCR Corporation, Splunk, IBM, Stratus Technologies, and ACI Worldwide, Inc.
In October 2012, NCR announced that it would be reselling INETCO Insight through license resale or as a managed service to complement its APTRA Vision ATM management solution, along with consulting services related to the implementation of INETCO Insight.
Competitors
INETCO’s primary competitors include dynaTrace, ExtraHop Networks, AppDynamics, CA Wily, SolarWinds, NetQoS, and New Relic.