Douglas C. Lord

Douglas C. Lord was named President and CEO of Xerox Canada in January 2003, and holds overall responsibility for Xerox Canada, a subsidiary of Xerox Corporation of Stamford, Connecticut. Xerox Canada has revenues of $1.36 billion dollars and employs 4,200 people.

Lord holds an Honours degree in Economics and Political Science from McMaster University in Hamilton, Ontario that he received in 1973. Upon graduation, Lord was appointed special assistant to the Federal Minister of Labour on Parliament Hill. He remained in Ottawa in this assignment through 1976.

Doug Lord joined Xerox Canada in 1976 as a sales representative in Hamilton, Ontario. He completed a variety of progressively more senior sales assignments culminating in being named district sales manager for Manitoba and Saskatchewan from 1984 – 1987.

Lord joined the Xerox Canada headquarters in 1987 and completed a variety of roles in many cross functional assignments including Marketing, Human Resources, Supply Chain, Administration, Customer Service and Quality. He was appointed vice president of Xerox Canada in 1990.

In 1996, Lord was appointed vice president and general manager of the GTA Customer Business Unit where dramatic growth in profit, revenue, and market share was recorded during his tenure.

Relocating in 1998 to Xerox corporate headquarters in Stamford, Conn., Lord was appointed vice president, Marketing, America’s Customer Operations, which became Developing Markets Operations (DMO) in 2000. DMO included Mexico, Central America and South America, China/Hong Kong, Russia, India, Eurasia and the Middle East and Africa. Lord’s role within the new organization was vice president, Industry Solutions Operations.

Lord has volunteered in numerous not-for-profit organizations. Currently he is Chairman of the Canadian Council for Aboriginal and Minority Procurement. He is married to Michelle they have three children, Frances, Julie, and Andrew. Doug and Michelle live in a village near Toronto.