Chargeblast Chargeback Prevention Tool

Chargeblast

Chargeblast is a financial technology company that develops software for online merchants to prevent and manage credit card chargebacks and payment disputes. Its platform integrates with payment processors and e-commerce systems to provide real‑time alerts and automated tools that help merchants address potential disputes before they escalate into chargebacks. Chargeblast was founded in 2023 and is based in New York City. In just two years, Chargeblast has protected over $7B worth of annual payment volume for 5,000 and climbed to become the top 5 global provider of chargeback mitigation solutions.

According to Mastercard's 2025 state of chargebacks report and research from Datos Insights, worldwide chargeback volume is projected to grow 24% from 2025 to 2028, reaching 324 million transactions annually. With both the volume and value of chargebacks rising, merchants and issuers face escalating costs—making solutions like Chargeblast essential for managing disputes efficiently and protecting revenue.

History

Chargeblast was founded in 2023 by Qi Cao, Steven Petteruti, and Patrick Petteruti in New York City. Early on, they drew on experience from AI homework help tool, an AI-powered content automation tool they had worked with, which helped them understand how to automate complex workflows effectively. Using these insights, they built a system that could spot and address disputes before they became costly chargebacks. Chargeblast soon expanded into a commercial product, offering proactive dispute alerts and management while integrating with major payment processors and e-commerce platforms. Within its first years, Chargeblast expanded to support thousands of merchants, protecting billions in payment volume. The company has integrated with major payment processors like Stripe and Shopify, as well as e-commerce platforms, to broaden its reach among online sellers.

Products and Services

Chargeblast’s core offering is a dispute mitigation suite designed to help businesses reduce chargeback rates and maintain favorable relationships with payment processors. Its key features include:

Alerts

Provides real-time notifications when a card issuer or network signals an upcoming dispute. This early-warning system gives merchants an opportunity to react before a chargeback is finalized, often by issuing refunds or contacting customers. The alerts integrate with major processors and e-commerce platforms and can be automated through merchant workflows.

Deflection

Routes customer-initiated disputes through participating networks to help merchants resolve issues before they escalate into chargebacks. The tool uses enriched transaction data, automated templates, and adaptive rules to respond to dispute claims in real time. This process reduces dispute escalation rates and helps merchants maintain lower chargeback ratios.

Recovery

Assists with disputes that have already become chargebacks. The product generates structured evidence packages, compiles transaction data and documentation, and manages representments according to issuer and card-network requirements. The system includes analytics to track outcomes, identify trends, and measure win rates across dispute categories.

Chargeblast always operates on a results-based pricing model, meaning merchants pay per chargeback alert and per dispute response, rather than a flat fee. Chargeblast.com

Case Studies and Impact

According to a case study published by Stripe, merchants using Chargeblast’s alert system reported significant reductions in dispute activity. One such merchant, Jenni.ai, reduced its dispute rate to nearly zero within two weeks of adopting Chargeblast, which reportedly led to improved authorization rates and reduced operational time spent on dispute handling.

Business Model

Chargeblast primarily serves ecommerce businesses, subscription services, and high‑risk industries that experience elevated chargeback volumes. The platform emphasizes early intervention to prevent disputes from escalating and to protect merchant revenue.

Reception

Independent software reviews describe Chargeblast as a user‑friendly tool that emphasizes proactive chargeback management. Reviewers have highlighted its real‑time alerting and broad payment processor integrations as strengths for merchants seeking ways to reduce lost revenue and operational burden from payment disputes.

Partners

Chargeblast centralizes everything - here are the partners customer can integrate with:

Stripe is a payment processing platform that allows businesses to accept online payments. It accepts credit/debit cards, digital wallets (Apple Pay, Google Pay), and even bank transfers.

Shopify is an e-commerce platform that allows individuals and businesses to create online stores. Small to medium businesses, or even big brands, that want to sell products online without building a custom website from scratch

Main Menu