A+ Core Operating System Technologies Exam

This test needs to be updated with The New exam specifications and standards being implemented.

Below is a summary of the 2003 A+ Operating System Technologies Exam objectives:

Domain 2 Installation, Configuration and Upgrading

2.1 Identify the procedures for installing Windows 9x/Me, Windows NT 4.0 Workstation, Windows 2000 Professional, and Windows XP, and bringing the operating system to a basic operational level. Content may include the following:

  • Verify hardware compatibility and minimum requirements
  • Determine OS installation options
  • Installation type (typical, custom, other)
  • Network configuration
  • File system type
  • Dual Boot Support
  • Disk preparation order (conceptual disk preparation)
  • Start the installation
  • Partition
  • Format drive
  • Run appropriate set up utility
  • Setup
  • Winnt
  • Installation methods
  • Bootable CD
  • Boot floppy
  • Network installation
  • Drive Imaging
  • Device Driver Configuration
  • Load default drivers
  • Find updated drivers
  • Restore user data files (if applicable)
  • Identify common symptoms and problems

2.2 Identify steps to perform an operating system upgrade from Windows 9.x/ME, Windows NT 4.0 Workstation, Windows 2000 Professional, and Windows XP. Given an upgrade scenario, choose the appropriate next steps. Content may include the following:

  • Upgrade paths available
  • Determine correct upgrade startup utility (e.g. WINNT32 vs WINNT)
  • Verify hardware compatibility and minimum requirements
  • Verify application compatibility
  • Apply OS service packs, patches, and updates
  • Install additional Windows components

2.3 Identify the basic system boot sequences and boot methods, including the steps to create an emergency boot disk with utilities installed for Windows 9x/Me, Windows NT 4.0 Workstation, Windows 2000 Professional, and Windows XP. Content may include the following:

  • Boot Sequence
  • Files required to boot
  • Boot steps (9.x, NT-based)
  • Alternative Boot Methods
  • Using a Startup disk
  • Safe/VGA-only mode
  • Last Known Good configuration
  • Command Prompt mode
  • Booting to a system restore point
  • Recovery Console
  • Boot.ini switches
  • Dual Boot
  • Creating Emergency Disks with OS Utilities
  • Creating emergency repair disk (ERD)

2.4 Identify procedures for installing/adding a device, including loading, adding, and configuring device drivers, and required software. Content may include the following:

  • Device Driver Installation
  • Plug and Play (PNP) and non-PNP devices
  • Install and configure device drivers
  • Install different device drivers
  • Manually install a device driver
  • Search the Internet for updated device drivers
  • Using unsigned drivers (driver signing)
  • Install Additional Windows components
  • Determine if permissions are adequate for performing the task

2.5 Identify procedures necessary to optimize the operating system and major operating system subsystems. Content may include the following:

  • Virtual Memory Management
  • Disk Defragmentation
  • Files and Buffers
  • Caches
  • Temporary file management

Domain 4 Networks

4.1 Identify the networking capabilities of Windows. Given configuration parameters, configure the operating system to connect to a network. Content may include the following:

  • Configure protocols
  • TCP/IP
    • Gateway
    • Subnet mask
    • DNS (and domain suffix)
    • WINS
    • Static address assignment
    • Automatic address assignment (APIPA, DHCP)
  • IPX/SPX (NWLink)
  • Appletalk
  • NetBEUI/ NetBIOS
  • Configure Client options
  • Microsoft
  • Novell
  • Verify the configuration
  • Understand the use of the following tools
  • IPCONFIG.EXE
  • WINIPCFG.EXE
  • PING
  • TRACERT.EXE
  • NSLOOKUP.EXE
  • Share resources (Understand the capabilities/limitations with each OS version)
  • Setting permissions to shared resources
  • Network type and network card

4.2 Identify the basic Internet protocols and terminologies. Identify procedures for establishing Internet connectivity. In a given scenario, configure the operating system to connect to and use Internet resources. Content may include the following:

  • Protocols and terminologies
  • ISP
  • TCP/IP
  • E-mail (POP, SMTP, IMAP)
  • HTML
  • HTTP
  • HTTPS
  • SSL
  • Telnet
  • FTP
  • DNS
  • Connectivity technologies
  • Dial-up networking
  • DSL networking
  • ISDN networking
  • Cable
  • Satellite
  • Wireless
  • LAN
  • Installing and Configuring browsers
  • Enable/disable script support
  • Configure Proxy Settings
  • Configure security settings
  • Firewall protection under Windows XP

See also

  • A+ Core Hardware Exam