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Resource On Demand
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This article shares the need for Storm center Automation especially Utilities which are frequented by Natural Disasters like hurricanes, Storms, Tornados. power outages lead to disruption of functioning of lifelines such as emergency services, health care facilities, water treatment and supply, transportation systems , telecommunications , Etc,. Challenges Faced By Utilities with Resource Handling During outages * Resource Allocation & Call-Out Process * Tracking of In-House & Contract crews * Turnaround time of Event handling * Estimation of Restoration Times * Tracking Crews Cost & Restoration activity cost * Order of prioritizing in case of multiple events * Accommodation of Crews * Reporting Survey Macrosoft Inc., a software development and technology services organization conducted a survey to study the restoration practices of utility companies in North America. The results are based on responses from over 100 storm center personnel across 45 utilities. (For the survey, an emergency outage is defined as an outage that affects greater than 5% of customers for over 24 hours.) How Storm Center Automation ( Resources on Demand Tool) Helps? * Can help power and electric utility companies proactively address emergency events and realize multiple benefits, including: * More efficient management of resource requests and more accurate tracking of personnel movement during emergency outages * A single, central database that replaces cumbersome workarounds, manual processes, and spreadsheets * Consistent and accurate data entry and retrieval by concurrent users * A streamlined resource assignment process * The ability to leverage historical information on the movement of resource teams * Enhanced emergency management reporting Optimum Features of a Automation tool * Manage Single or Multiple Events * Define a Multi-Tier Regional Hierarchy * Establish Permanent and Temp. Staging Areas and Details (Water,Ice,Fuel,etc.) * Track System-wide Requests for Resources on a Single Dashboard * Import Resource Teams, Team Rosters and Equipment * Manage Team Member Information (Roster) * Integrate Off-System Teams * Assign Resource Teams to Locations * Update, Re-assign, Split or Modify Team Composition as well as Equipment Assignments on a single Team Management Control Panel * Create and Assign Lodging (Integrated with Team Assignments * Generate Real-Time, Point-in-Time, and Historical Reports * Provide an Executive Dashboard * Configure User Roles and Regional Associations Need for Integration with OMS Systems/Roster Management/GIS Systems Integration with the Roster management packages permits the repository of employee information, scheduling, and union hierarchy contained to be imported real-time into Automation Tool, eliminating duplicate date entry and providing a fast ramp up of baseline personnel counts. * Communications with other tools via web services * Update existing packages used by utilities pertaining to active events * Employees accepting a callout should be auto-populated * Elimination of duplicate data entry * Fast ramp up ROI Value Return on investment of using Automation tool for managing resources are * Reduce event duration by improving resource allocation * Reconcile invoices against event database * Estimate crew costs and track expenditures * Eliminate excess lodging and meals * Save time with predefined post event reports Suppliers Macrosoft Inc 
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