Rayna Tours and Travels

Rayna Tours and Travels - a segment of Rayna Group - is an ISO-certified destination management company headquartered in Dubai, United Arab Emirates (UAE.) Licensed by the Government of Dubai’s Department of Tourism and Commerce Marketing(DTCM), Rayna Tours offers tours and travel related services, such as airline ticketing, all-inclusive tour packages, hotel reservation, MICE, and ground handling.
History and Growth
Rayna Tours was founded in 2006 by Manoj Tulsani and Kamlesh Ramchandani. Starting his career as a marketing professional with Safeer Group of Companies in 1999, Manoj Tulsani - an alumnus of Bombay University, Maharashtra - quit his high-profile job with Time Machine Group of Companies to set up Rayna Tours, along with Kamlesh Ramchandani, a veteran in the travel and marketing sector.
Rayna has its branches in Dubai, Sharjah, Abu Dhabi and Pune (India). Through its online portal, Rayna Tours now delivers online travel services including hotel reservations, international holiday packages, visas, and airline tickets, besides organizing sightseeing tours and several off-the-beaten tours like desert safaris, dhow cruises and adventurous water sport activities.
In 2010, Rayna Tours launched its technology and consultancy wing, Technoheaven LLC, which provides a comprehensive suite of web solutions. In its effort to broaden the diversified portfolio, Rayna Tours ventured into the UAE's property market with the opening of Raasha Real Estate and Construction LLC in 2014. On 10 February 2015, Rayna Tours achieved two key ISO certifications, namely the ISO 9001:2008 for Quality Management Systems and the ISO 14001:2004 for Environmental Management Systems.
Corporate Structure
Rayna Tours and Travels consists of several divisions specializing in:
* Visa
* Global Travel
* Inbound and Outbound Travel
* Ground and Air Transport
* Lodging
* Groups and Incentives
* Adventure and Luxury Travel
Products
Rayna Tours operates its own desert camp and cruise line with two yachts (33 ft. and 50 ft.) and four traditional dhows, including Al Khaleej, Aisha, Al Jawhara and Aryan floating restaurants. It also has Cadillac and Stretch limousines.
Branches
With its retail outlets spread across
* Dubai
* Sharjah
* Pune(India)
* Singapore
* Malaysia
Awards and Accolades
Rayna Tours was awarded the ‘Certificate of Excellence’ by Ferrari World Theme Park, Abu Dhabi for exceptional customer service consecutively in 2011 and 2012
Rayna Tours was awarded the ‘Certificate of Excellence’ by Dubai Dolphinarium for exceptional customer service consecutively in 2011 and 2012.
Rayna Tours was awarded the 'Certificate of Ecellence' by TripAdvisor for exceptional customer service in 2016
Leadership Team
* Manoj Tulsani: Chairman
* Kamlesh Ramchandani: Managing Director
* Deepak Hiranandhani: Director of Sales
* Ahmed Yaqoob: Manager: Operations
* Prateek Tulsani: CFO: Finance

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