Newgen Software Technologies
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Newgen Software Technologies Limited is a software company providing business process management (BPM), enterprise content management (ECM) and customer communication management (CCM) solutions to corporate and government organizations. The company was founded in 1992 by Mr. T.S. Varadarajan & Diwakar Nigam. In 2008, Newgen Software received the financial backing of Headland Capital Partners (formerly HSBC Private Equity) and SAP Ventures, who hold a minority stake in the company. Newgen flogs software products and services including process modeling, simulation, workflow automation, rules management and business activity monitoring. The enterprise content management solution includes document management, imaging, data and document capture, records management, report archival and distribution, email management and customer communication management. The company owns the entire intellectual property of its BPM and ECM product suites. The company has 1000 installations in over 50 countries in verticals such as banking, insurance, business process outsourcing (BPO), shared services center (SSC), financial institutions, government, healthcare, telecom, defense and manufacturing. Newgen has been positioned in the Magic Quadrants for Intelligent Business Process Management (BPM), Enterprise Content Management (ECM) and Customer Communication Management. The company has been recognized by distinguished analyst firms including Gartner, Forrester, Frost and Sullivan, and IDC. Assessed at CMMi Level3, Newgen is certified as ISO 9001:2008 for Quality Management System and ISO 27001:2005 for Information Security Management System. The company has over 1800 employees and its software development centers are in New Delhi and Chennai. It has regional sales and support offices in the USA, the Middle East, South East Asia, Europe, and Africa. Newgen has a fully owned subsidiary Newgen Software Inc. in the USA.
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