</noinclude> Jitbit HelpDesk is a web-based help desk software used to track support tickets within a technical support department (a so-called issue tracking system). The software is developed and supported by Jitbit Software and was first released back in 2006 . Features * Web-based interface * Tight email intergation (both ways) * Alerts and notifications * File-attachments * Knowledge base and reports * Possible Windows-integrated authentication and Active Directory integration * Multilingual * Custom fields for tickets Products Editions * Jitbit HelpDesk standard * Jitbit HelpDesk standard + source codes includes source codes * Jitbit HelpDesk hosted SaaS-version for a monthly fee Awards and Recognitions * Rated 5 stars by 411asp.net developer website License 'Jitbit Helpdesk' is proprietary software, with an unlimited license (one-time fee rather than "per seat" pricing).
|