Jitbit Help Desk

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Jitbit HelpDesk is a web-based help desk software used to track support tickets within a technical support department (a so-called issue tracking system).
The software is developed and supported by Jitbit Software and was first released back in 2006 .
Features
* Web-based interface
* Tight email intergation (both ways)
* Alerts and notifications
* File-attachments
* Knowledge base and reports
* Possible Windows-integrated authentication and Active Directory integration
* Multilingual
* Custom fields for tickets
Products Editions
* Jitbit HelpDesk standard
* Jitbit HelpDesk standard + source codes includes source codes
* Jitbit HelpDesk hosted SaaS-version for a monthly fee
Awards and Recognitions
* Rated 5 stars by 411asp.net developer website
License
'Jitbit Helpdesk' is proprietary software, with an unlimited license (one-time fee rather than "per seat" pricing).
 
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