IssueBurner

IssueBurner is an integrated help desk & issue tracking software. It is known for its ease of use & tight email integration.
Concept
Within an organization, one has many things to follow-up on. Most of the time they are scattered around in mailboxes, issue management or bug tracking systems & help desks. Also, email is the most widely used communication medium in workplaces. Using the convenience of email, IssueBurner attempts put many disconnected systems in a single place.
Features
* Email integration
* Keyboard shortcuts
* Labels
* Keyword search
* Smartphone friendly interface
* Help desk & issue tracking in a single system
License
IssueBurner is currently available for free.
 
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