Commtel Networks

Commtel Networks Private Limited, headquartered in Mumbai, is a turnkey provider of converged telecommunication, surveillance and related technology solutions which are tailored for various products and professional services. It designs, builds and manages networks over fiber, radio or copper media.
Foundations
Commtel Networks Private Limited, (“Commtel”) was incorporated in July 1998 by Shriprakash R. Pandey with a strong focus on providing value added services in the field of telecommunications. Commtel commenced its business from December 1998 and has been growing at an average rate of 40% for the past 15 years.
Mr. Shriprakash, the founder of Commtel is an Engineer by profession and has completed his Advanced Management Program from Indian School of Business, Hyderabad and Kellogg School of Management at Chicago, IL.
Corporate history
Timeline
* 1998-1999:
Commtel got established with a team of 14 people operating out of 700 Sq. ft rented premises. They served 7 customers and closed the year with INR 6.2 Million turnover and an EBIDTA of 16%.
* 1999-2000:
Commtel secured their first overseas services project. Commtel signed the Value Added Re-Seller contract with Nokia Networks Oy.
* 2000-2001:
Commtel got the first major Turnkey Project from GAIL for the 1200 km long Jamnagar-Loni LPG pipeline while partnering with Nokia Siemens Networks. Commtel engineers performed systems integration and FAT for JLPL at Nokia’s Helsinki facility
* 2001-2002:
Commtel got projects from GAIL, GSPL and WWW Projects Pvt Ltd. Citibank N.A. offered major financial assistance for business growth to Commtel. It then moved into its own 1700 sq. ft. office also setting up an 800 sq. ft. Systems Integration Center in Navi Mumbai
* 2002-2003:
Commtel entered the main stream telecom services business by partnering with Nortel Networks and Marconi Communications to deploy large networks
* 2003-2004:
Notable projects were given to Commtel by GSPL and GAIL. Commtel Networks received ISO 9001:2000 Certification from BVQI
* 2004-2005:
Increase in the number of customers from 18 to 42 marked Commtel’s market reach which was followed by the Extension of Navi Mumbai office with an additional 1600 sq. ft. area
* 2005-2006:
Major industry players like L&T, Indian Oil Corporation Limited, PGCIL, WRI, etc. were added to the customer list
* 2006-2007:
Commtel Network's FZE was established in UAE, a subsidiary company, heralding its international presence. Major projects won directly from GSPL, WRI, APTRANSCO, TCIL, Western Railway and ABB AS. Commtels revenue grew by 85% and EBIDTA stood at 12%
* 2007-2008:
Commtel made its presence felt even in well established sectors like Railways, and Power apart from sectors like Oil & Gas. A new facility came up at Navi Mumbai which had Commtel’s integration center, 24x7 help desk service point, test bed and training facility
* 2008-2009:
New Commtel logo was launched with the tag line “Let’s Reach the Next Level”. Commtel started working on the turnkey project from Cairn Energy for deployment of an integrated solution for the Barmer-Bhogat crude pipeline (world’s longest heated pipeline)
* 2009-2010:
Deployment of telecommunication and surveillance systems for the biggest hydroelectric project undertaken in India from NHPC for its Subansiri Hydroelectric Project. Re-certification of ISO 9001:2008 Certificate by Bureau Veritas
* 2010-2011:
Bagged an offshore project from an international EPC named SIME DARBY, to equip ONGC’s strategic offshore platform with converged telecommunication systems. Commtel became the official sales partner of CISCO for its products in India. Major projects secured and successfully executed for customers like HPCL, HMEL, GAIL, IOCL and PGCIL
* 2011-2012:
Established a sprawling 24,000 sq. ft., state of the art facility at Juinagar in Navi Mumbai. It’s fully equipped with a high tech Solutions Test Centre, Demo Centre, Training Centre, 24x7 NOC, Stores and other critical business functions enabling superior customer engagement. Launched ‘TechCare’, a part of Care and Sustenance Group, which aims at providing its customers exclusive post-sales services beyond general maintenance and fault finding. Secured and successfully executed a high profile project from Petrofac International in the Central Asian region for Turkmengas. Commtel became the official sales partner of Motorola for its products in India.
Certifications
Commtel is ISO 9001:2008 certified by Bureau Veritas & accredited by UKAS for Design, Engineering, Integration, Project Implementation, Technical Services & Maintenance of Telecommunication Systems. It has completed two re-certification audits from year 2003.
Services
Commtel builds telecom networks, for voice, data and IP traffic over optical fibre or radio link. Some of the broad categories that Commtel is operating in are:
The processes involved to effect the complete solution are as follows:
*Detailed Design Engineering
*Procurement
*Project Management Systems
*Systems Integration
*Installation and Commissioning
*Multi-location Supply Chain Management
TechCare- 24x7 Technical Support
TechCare, an integral part of our Care and Sustenance Group, defines the way we engage with our customers providing post-sales services to our valued customers which goes beyond general maintenance and fault finding. TechCare through its exclusive 24x7 TECHCARE SUPPORT CENTRE aims at providing effective management and expeditious resolution of a customer’s technical complaints on a one to one level.
Front end engineering design
Basic engineering consultancy is followed by a front end engineering design (FEED), which has become a fore front activity, transforming lately into one of the core competencies. The process involved starts with identifying communication needs, defining and developing exhaustive telecommunication requirements and finally establishing the parameters of achieving the end goals.
Expansion
* Commtel Networks FZE
In February 2007, Commtel set up a subsidiary company Commtel Networks (FZE) at the Sharjah Airport International Free Zone, United Arab Emirates. This 5000 sq. feet infrastructure is Commtel’s Systems Integration and Engineering Process Outsource Center that houses several state-of-the-art facilities.
* Commtel Network Solutions Pvt Ltd
Commtel has developed a 3C model of working principles which can be described as (Conceptualize, Construct and Care). The model focuses on the power of human resources within an enterprise and is aimed at giving a company's customers unfragmented and end-to-end solutions with single point delivery. This model is the focal point of Commtel’s all delivery capabilities. With 'Conceptualize, Construct and Care', Commtel works on the inside with the client's design team, selects the technology for each system, and then provides technically suitable and cost-effective solutions.The 3C engagement model has been serving as the core business philosophy of the Commtel foundation.<ref name="yourstory1"/>

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