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Special service request code
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A special service requests code (SSR) is used by airlines to capture information about special meal requests, special baggage handling requests, unaccompanied minors, and disabled passengers, among other things. Some SSR codes are used across the air travel industry, and some are airline-specific. Not all airlines use all of the codes. Examples of disability-related SSR codes * BDGP - Blind or vision impaired passenger travelling with a guide dog and requires no assistance. * BDGR - Blind or vision impaired passenger travelling with a guide dog and requires a walker to and from the terminal to the aircraft. * BLND - Blind passenger * BLDP - Blind or vision impaired passenger travelling alone without a sighted companion and requires no assistance. * BLDR - Blind or vision impaired passenger travelling alone without a sighted companion: that requires a walker to and from the terminal to the aircraft. * BLSC - Blind or vision impaired passenger travelling with a sighted companion and requires no assistance. * DMAA - passenger with an intellectual disability who is able to understand and respond appropriately to safety instructions and does not require a Personal Care Attendant, but does require a walker to and from the terminal to the aircraft. * DPNA - Disabled Passenger with intellectual or developmental disability needing assistance. * DEAF - Deaf passenger * ESAN - Customer traveling with an emotional support animal * MAAS - Meet And Assist in need of assistance with baggage claim and/or connecting gate; can be suffixed with BLIND or DEAF * MEDA - Medical Assistance (oxygen) * PPOC - Customer traveling with an approved portable oxygen concentrator * SVAN - A Customer traveling with a service animal * WCOB - Wheel Chair On Board - passenger requires on-board/in-flight Assistance * WCHR - Wheel Chair to Ramp - passenger can ascend/descend steps and make own way to/from cabin seat, but requires wheelchair for distance to/from aircraft * WCHS - Wheel Chair to top of Steps - passenger is able to walk but unable to ascend or descend stairs * WCHC - Wheel Chair in Cabin - passenger is paraplegic/quadriplegic, requires an on-board wheelchair and must be carried to/from cabin seat * WCMP - passenger is traveling with manual power wheelchair * WCBD - passenger is traveling with dry cell operated wheelchair * WCBW - passenger is traveling with wet cell operated wheelchair Examples of special seating requirements SSR codes * BSCT - Bassinet/Bulkhead Seating Requested * CHD - Booking contains child aged 2-11 years * EXST - Extra seat required * INF - Booking contains an infant * INFT - Infant accompanying adult passenger * UMNR - Unaccompanied minor * YPTA - Young passenger travelling alone * SMED - passenger has medical condition Examples of special meal SSR codes * AVML - Asian Vegetarian Meal Requested * BBML - Baby/Infant Meal Requested * BLML - Bland Meal Requested * CHML - Child Meal Requested * DBML - Diabetic Meal Requested * FFML - Frequent Flyer Meal Requested * FPML - Fruit Plate Requested * GFML - Gluten Free Meal Requested * HFML - High Fiber Meal Requested * HNML - Hindu Meal Requested * JNML - Jain Meal Requested * KSML - Kosher Meal Requested * LCML - Low Calorie Meal Requested * LFML - Low Cholesterol / Low Fat Meal Requested * LPML - Low Protein Meal Requested * LSML - Low Sodium / Low Salt Meal Requested * MOML - Muslim Meal Requested * NLML - Non-Lactose Meal Requested * ORML - Asian Meal Requested * PNUT - A Customer allergic to peanut dust * PRML - Low Purin Meal Requested * RVML - Raw Vegetarian Meal Requested * SFML - Sea Food Meal * SPML - Special Meal Requested (this code must be followed with freetext stating the nature of the request) * VGML - Vegetarian Non-Dairy/Egg (Vegan) Meal Requested * VLML - Ovo-Lacto Vegetarian Meal Requested Examples of baggage SSR codes * BULK - passenger has bulky baggage * CBBG - Cabin Baggage/Carry-on luggage * AC00 - Cabin Baggage only * AC15 - Checked Baggage (15 kg) Examples of other SSR Codes * CKIN - Used to direct information to the Check-in staff. * TWOV - Transit without Visa * PETC - passenger Traveling with Pet in Cabin * AVIH - passenger Traveling with Pet in Luggage or Cargo * INAD - Inadmissible passenger * DEPA - Deported passenger Traveling with an escort * DEPU - Deported passenger Traveling without escort * BBSL - Baby Sleeping Bag Requested * FQTV - Frequent Traveller Info * LANG - Advising what language the passenger speaks * PREG - passenger Pregnant * SPEQ - passenger Traveling with Sports Equipment * STCR - Stretcher passenger * UADT - Adult Assistance Service Requested * VIP - Very Important Passenger * VIPO - Very Important Passenger Official * VVIP - Very Very Important Passenger
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