Mohamed Zairi Bibliography

Publications
* M. Zairi (1990), The Management of Advanced Manufacturing Technology: A study of user-supplier networks, Doctoral Thesis, CNAA.
* M. Zairi & J. Kiely (1990), "A study of user-supplier networks in the implementation of Advanced Manufacturing Systems", in W. Karwowski & M. Rahimi (Editors): Ergonomics of Hybrid Automated Systems II, Elsevier Publishers, Amsterdam, Holland
* M. Zairi (1991), "TQM through AMT implementation", in D.J Sumanth et al. (Eds), Productivity and Quality Management Frontiers - III, Industrial Engineering and Management Press, Norcross, GA
* M. Zairi (1991), "The impact of user-supplier interactions on TQM implementation", in D.J Sumanth et al. (Eds), Productivity and Quality Management Frontiers - III, Industrial Engineering and Management Press, Norcross, GA
* M. Zairi (1991), Total Quality Management for Engineers, Woodhead Publishing Limited, Cambridge, England
* M. Zairi (1992), The Management of Advanced Manufacturing Technology: Current issues and Implications, Sigma Press Ltd.
* Zairi, M (1992), Competitive Benchmarking: An executive guide, Technical Communications (Publishing) Ltd, Letchworth, Herts, U.K
* Zairi, M (1992), TQM-based Performance Measurement: Practical Guidelines, Technical Communications (Publishing) Ltd, Letchwork, Herts, U.K
* Zairi, M (1992), "Towards an effective implementation of CIM: The role of shopfloor data collection systems", in Brodner, P & Karwowski, W (Eds): Ergonomics of Hybrid Automated Systems III, Elsevier Science Publishers, Amsterdam.
* Zairi, M & Ahmed, P (1992), "Human factors in the implementation of AMT",in Brodner, P & Karwowski, W (Eds): Ergonomics of Hybrid Automated Systems III, Elsevier Science Publishers, Amsterdam.
* Zairi, M (1993), Quality Function Deployment - A modern competitive tool, Technical Communications (Publishing) Ltd,
* Zairi, M (1994), Measuring performance for business results, Chapman & Hall
* Zairi, M & P. Leonard (1994), A complete guide to practical benchmarking: the driving force for culture change, Chapman & Hall
* Zairi, M; Letza, S.R and Oakland, J.S (1994), TQM: Its impact on bottom line results, Technical Communications (Publishing) Limited, Letchworth, England
* Zairi, M (1995), Quality - the bottom line, Best Practice Report on Measuring Performance, IFS International Limited, Kempston, Bedford, UK
* Zairi, M (1995), The role of performance measurement in benchmarking, Strategic Direction Publishers Ltd
* Zairi, M (1995), Strategic Benchmarking: The driver for Integrated Management, Report on Benchmarking For Best Practice, IFS International Limited, Kempston, Bedford, UK
* Zairi, M (1995), "Strategic Planning Through Quality Policy Deployment: A Benchmarking Approach", in Kanji, G.K. (Editor), Total Quality Management - Proceedings of the First World Congress, Chapman & Hall
* Zairi, M (1996), The Works of Kaoru Ishikawa, Encyclopedia of Business & Management, Routledge, due in 1996
* Zairi, M (1996), The works of Joseph Juran (invited to contribute), Encyclopedia of Business & Management, Routledge, due in 1996
* Zairi, M (1996), Effective Benchmarking: Learning from the Best, Chapman & Hall,
* Zairi, M (1996), Benchmarking for Best Practice: The art of applying effective quality management, Butterworth Heinemann (Hardback)
* Zairi, M (1996), "Measuring for Today and Tomorrow: The role of non-financial performance assessment", in Drury, C. (Editor): Management Accounting Handbook, 2nd Edition, Butterworth - Heinemann, London, UK.
* Zairi, M and Longbottom, D. (1996), "TQM in Financial Services", in Kanji, G.K. (1996), Total Quality Management in Action, Chapman & Hall, London, UK.
* Zairi, M. (1997), "Ishikawa Kaoru (1915 - 89)", in Sorge, A & Warner, M. (Eds): The Handbook of Organizational Behaviour, International Thomson Business Press, London. UK.
* Zairi, M. (1998), "Ishikawa Kaoru (1915 - 89)", in Poole, M. & Warner, M. (Eds): The Handbook of Human Resource Management, International Thomson Business Press, London. UK.
* Zairi, M. (1998), "Ishikawa Kaoru (1915 - 89)", in Warner, M. (Ed): The Handbook of Management Thinking, International Thomson Business Press, London, UK.
* Zairi, M. & Whymark, J. (1998), Benchmarking - The Main Ingredients, Published by National Productivity Corporation, Malaysia
* Zairi, M. & Whymark, J. (1998), Benchmarking - Applied in The Financial Sector, Published by National Productivity Corporation, Malaysia
* Zairi, M. & Whymark, J, (1998), Benchmarking - Applied in The Manufacturing Sector, Published by National Productivity Corporation, Malaysia
* Zairi, M. & Whymark, J. (1998), Benchmarking - Applied in The Public Sector, Published by National Productivity Corporation, Malaysia
* Zairi, M. & Whymark, J. (1998), Benchmarking - The Zairi Benchmarking Model, Published by National Productivity Corporation, Malaysia
* Zairi, M. & Whymark, J. (1998), Benchmarking - Trainer's Guide, Published by National Productivity Corporation, Malaysia
* Zairi, M (1998), Benchmarking for Best Practice: The art of applying effective quality management, Butterworth Heinemann (paperback)
* Zairi, M. (1998), The Effective management of benchmarking Projects, Butterworth Heinemann
* Zairi, M.; & Ahmed, P.A. (1998), "Sustaining TEM through Innovation and Creativity", in Ho, Sam, (Ed): ISO 9000 and Total Quality Management - Change for the better, published by Business Research Centre, Hong Kong.
* Zairi, M. (editor)(1999), Best Practice Process Innovation Management, Butterworth Heinemann, Oxford, UK.
* Zairi, M. (1999), "Total Supply Chain for Innovation",pp 235 - 282, in Zairi, M (Ed): iBest Practice Process Innovation Management, Butterworth Heinemann, Oxford, UK.
* Zairi, M. and P.K. Ahmed, (1999), "Project Management and Modern Tools of Innovation",pp 188 - 234, in Zairi, M (Ed): Best Practice Process Innovation Management, Butterworth Heinemann, Oxford, UK.
* Zairi, M. (1999), "Auditing Innovation Through Effective Performance Measurement",pp 305 - 343 in Zairi, M (Ed): Best Practice Process Innovation Management, Butterworth Heinemann, Oxford, UK.
* Zairi, M. and Majed, Al-mashari, (1999), "The Integration of Information Technology (IT) Infrastructure with Next Generation Business Process Re-Engineering (BPR): A Proposed Model of Best Practice", pp 394 - 406, in Laurence Brooks and Chris Kimble (Eds): Information Systems - The Next Generation, McGraw-Hill Publishing Company, Maidenhead, Berkshire, UK.
* Zairi, M. ; P.K. Ahmed; Ann, Y.E. Loh (1999), "Speeding up Processes: Some lessons and Pitfalls", pp 273 - 279, in Samuel, K.M. Ho. (Ed): TQM & Innovation, Business Research Centre, Hong Kong Baptist University
* Zairi, M.; P.K. Ahmed; Kwang K. Lim (1999), "Making KNowledge Work: A Measurement Perspective", pp 542 - 547 in Samuel, K.M. Ho. (Ed): TQM & Innovation, Business Research Centre, Hong Kong Baptist University
* Zairi, M. and P.K. Ahmed (1999), "Best Practice Customer Satisfaction", pp 606 - 612, in Samuel, K.M. Ho. (Ed): TQM & Innovation, Business Research Centre, Hong Kong Baptist University
* Zairi, M. (Ed): Business Process Reengineering: Concept and Applications,
* Zairi, M. (1999), Best Practice Benchmarking: Concept and Applications, Zairi, M. & Whymark, J. (1999), Business Excellence Through Integrative Management,
* Zairi, M. with P. Ahmed (2000), “Innovation: A Performance Measurement Perspective, in Tidd, J. (Ed): From Knowledge Management To Strategic Competence, Imperial College Press, London, UK.
* Zairi, M. with P. Ahmed (2000), “Driving Innovation Management Into The New Millennium”, in Dahiya, S.B (Ed): The Current State of Business Disciplines, Volume 5 (Management - II), Spellbound Publications PVT.Ltd, Rohtak, India.
* Zairi, M. with Suleman, T. (2001), “Gaining Ability Through Supply Chain Management”, in Gunasekaran, A. (Ed): Agile Manufacturing: The 21st Century Competitive Strategy, Elsevier Science Ltd, Oxford, UK., pp. 785 - 807 (ISBN 0-08-043567-X)
* Zairi, M. with D. Ginn; P. Ahmed (2001), “Enhancing Agility in Manufacturing: The role of QFD”, in Gunasekaran, A. (Ed): Agile Manufacturing: The 21st Century Competitive Strategy, Elsevier Science Ltd, Oxford, UK., pp. 157 - 174 (ISBN 0-08-043567-X)
* Zairi, M. (2001), “Ishikawa Kaoru ), in The International Encyclopedia of Business and Management (Edited by Malcolm Warner), pp. 3492 - 3497, 2nd Edition, Published by Thomson Learning, London, UK. (ISBN 1-86152-161-8)
* Zairi, M. (2001), “Juran Joseph, M. ”, in The International Encyclopedia of Business and Management (Edited by Malcolm Warner), pp. 3586 - 3591, 2nd Edition, Published by Thomson Learning, London, UK. (ISBN 1-86152-161-8)
* Zairi, M. (2002), “Building World-Class Competitive Ability”, in European Business Handbook 2002, Editor (Adam Jolly), pp. 230 - 234, Published by Kogan Page Ltd, London, UK. (ISBN 0 7494 3743
* Zairi, M. (2005) (Editor), Excellence Toolkit: Building Enabling Capability, eTQM College Publishing House, London, UK; 2005 (ISBN 0-9545879-3-6)
* Zairi, M. (2005) (Editor), Excellence Toolkit: Delivering Sustainable Performance, eTQM College Publishing House, London, UK; 2005 (ISBN 0-9545879-4-4)
* Zairi, M. (2005), Total Quality Management - Deming & Juran Gift to the World, Spire Publishing, Clitheroe, Lancs, UK. (ISBN 904208-03-7)
* Zairi, M. and J. Whymark (2005), Best Practice Organisational Excellence (Arabic Translation), eTQM College Publishing House, London, UK. (ISBN 095458795-2)
* Zairi, M. (2006) in P. Coate (Editor), “Hoshin Planning: Strategy of a Different Kind”, Handbook of Business Strategy, 2006, pp. 149 - 159, Emerald Group Publishing Limited, ISSN - 0894-4318, UK.
* Zairi, M; Ahmed, P.K. (2006) “Innovation: A Performance Measurement Perspective”, in Tidd, J.(Editor), ‘ From Knowledge management to Strategic Competence’, Second Edition, Imperial College Press, London, UK. ISBN 1-86094-638-0
* Zairi, M (2007), Performance Excellence: A Practical Handbook (Arabic), eTQM Publishing, UAE. ISBN - 994803276-4#
* Zairi, M (2007), Total Quality Management: Deming & Juran Gift To The World, second Edition, Spire City Publishing, UK. ISBN 978-1-904208-05-1
* Zairi, M. (2007), Best Practice Organisational Excellence (Arabic), eTQM Publishing House, UAE. ISBN-0-9545879-5-2
* Zairi, M (2009), Benchmarking and Performance Management: Contribution to Theory and Application, ECBPM Publishing House, Bradford, UK (ISBN: 9781906993016)
* Zairi, M (2009), Emotionally Attached: Wooing and Taking Vows with Customers, ECBPM Publishing House, Bradford, UK (ISBN: 9781906993078)
* Zairi, M (2009), Excellence Tetralogy: Distinctive Capability, ECBPM Publishing House, Bradford, UK (ISBN: 9781906993030)
* Zairi, M (2009), Excellence Tetralogy: Gutsy Leadership, ECBPM Publishing House, Bradford, UK (ISBN: 9781906993023)
* Zairi, M (2009), Excellence Tetralogy: Inspired Customer, ECBPM Publishing House, Bradford, UK (ISBN: 9781906993047)
* Zairi, M (2009), Excellence Tetralogy: Sustainable Business, ECBPM Publishing House, Bradford, UK (ISBN: 9781906993054)
* Zairi, M (2009), Quality in eBusiness: The New DNA, ECBPM Publishing House, Bradford, UK (ISBN: 9781906993061)
* Zairi, M (2009), Total Quality Management: Contributions to theory and Application, ECBPM Publishing House, Bradford, UK (ISBN: 9781906993009)
* Zairi, M. (2009), Total Transformational Thinking in Academic Leadership: A New DNA, ECBPM Publishing House, Keighley, UK, (ISBN:9781906993092)
* Zairi, M. (2011), Excellence Demystified:121 Ways, ECBPM Publishing House, Keighley, UK, (ISBN:9781906993108)
* Zairi, M. (2011), Excellence Professionals: A Useful Guide, ECBPM Publishing House, Keighley, UK, (ISBN:9781906993115)
* Zairi, M. (2012), Excellence Encyclopedia: Performance Impact, ECBPM Publishing House, Keighley, UK, (ISBN:9781906993139)
* Zairi, M. (2012), Excellence Encyclopedia: Best Practice Enablement, ECBPM Publishing House, Keighley, UK, (ISBN:9781906993122)
* Zairi, M. (2012), Empathy: If Quality matters why doesn’t the Customer?, ECBPM Publishing House, Keighley, UK, (ISBN:9781906993276)

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