Logicworks

Logicworks, is a SAS 70 Type II certified managed hosting provider based out of New York, NY. They specialize in highly-available solutions and have datacenters located in New York, New Jersey, and California as of late 2009.
History
Carter Burden founded Logicworks (previously incorporated under the name Digital Telemedia, Inc.) in 1993. The Company operated as an ISDN Value Added Reseller until 1995 when it began operating as an ISP, initially focusing on ISDN internet access and shared hosting, later moving into dedicated hosting services.
They began operating from a self-built facility located at 11 Beach Street during the second quarter of 1998, which enabled them to enter the colocation business, and later, the managed dedicated server business. In March 2002, they rebranded themselves, which involved changing their trade name to Logicworks. Under the new trade name, they began focusing exclusively on managed dedicated server hosting.
2002 through 2005
They expanded their managed hosting competency to become a pure-play complex managed hosting firm, targeting clients with high-availability system requirements. During that time, the firm launched its Managed Database Services in order to attract and support SaaS and eCommerce clients requiring secure, compliant, and transaction intensive database performance. Additionally, LogicOps, the Company’s proprietary asset and service request management system, was launched.
2006
Invested heavily in its 24x7 Network Response Team and hired additional Certified engineers and database administrators and refined its operating controls and procedures to complete its SAS 70 Type II audit.
2007
* The company introduced an R&D group, which incorporated the software development team, and launched Quality Control and Research functions within the organization.
* To accommodate its growing staff, Logicworks entered a 10-year lease for a new corporate headquarters at 155 Avenue of the Americas in the Soho neighborhood of New York City.
2008
* Contracted for facility space at NY4 facility in Secaucus, NJ and 32Americas datacenter in New York City, subsequently exiting its facilities with Qwest Communications, Digital Realty Trust, and Switch & Data. By the end of the year they had relocated all of their servers into the brand-new, top-tier facilities with Equinix and CoreSite, each with a minimum power and cooling density of 150 Watt per square foot of space.
* Named among the fastest growing private companies in America by INC 5000
* Named one of the best places in New York City to work by Crain's New York Business
* MySQL announced that Logicworks would become its first Authorized MySQL Platinum Hosting Partner in the U.S.
2009
* Re-branded with a new logo and website as part of an "initiative to meet increasing demand"
* LinBit, developers of DRBD, announced a partnership with Logicworks and Mellanox to gain increased performance out of DRBD over Infiniband
* Launched its Santa Clara, California facility with Equinix.
* Launched its Enterprise Private Cloud hosting service, which leverages VMware’s Virtual Infrastructure, and hopes to fulfill the promises of cloud computing without the contingent liabilities of a shared environment.
2010
* Hired Rick Ellenberger as their new CEO
Products and services
In its present configuration, Logicworks primarily delivers complex hosting and private cloud solutions to high-growth customers in need of high-availability for their most critical applications and content. Logicworks is known for its combination of dedicated client teams, customized solutions, performance/SLA emphasis and focus on database management and complex systems. Clients are able to reduce capital expenses, operating overhead and multi-vendor management by relying on Logicworks to be an extension of their technical operations.
Logicworks customers include NBC iVillage, Dow Jones Factiva, Major League Baseball, Starwood Hotels, Bob Vila, BravoTV and span a wide range of industries including online retail, media, and financial services.
Logicworks specializes in database and application infrastructure hosting delivered for a flat monthly fee for Oracle, Microsoft, and MySQL database platforms. High-availability is achieved on three different levels: replication, which typically requires manual failover; clustering, where failover is automatic (and typically includes replication as well); and multi-site high-availability, which can withstand an infrastructure failure affecting an entire facility. On an ongoing basis, Logicworks assumes responsibility for 24x7 system health monitoring and response, effecting failover for both clusters and replicas. Access to expertise and the associated labor efficiencies clients receive is a key benefit of Logicworks complex hosting services. The Company’s vendor-certified Professionals have vast experience with the full range of configurations options and are actively involved with its clients on an ongoing basis. They can provide insight on initial configuration, ongoing maintenance, and operations integration, including advice that falls well beyond the scope of Logicworks’ core services.
Logicworks employs Enterprise Solutions Mangers (ESMs) and Account Managers as dedicated points of contact and as project managers.

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