Doctor Care Anywhere

Doctor Care Anywhere is an online doctor consultation service. It operates via a smartphone app, a website or telephone. It claims to have more than 100,000 members via a string of corporate clients, including AXA PPP healthcare. It is unclear exactly what is on offer in these corporate deals.
The company
It was started by Dr Bayju Thakar, a doctor who has worked for McKinsey & Company, in 2012. It is supported by investment of £6.5 million by, among others, David Ravech, Synergix Health’s executive chairman, as part of a deal with Synergix Health which has acquired the company. It's listed among the 101 Tech Start-Up Disrupters of 2017.
Services
The service delivers prescriptions electronically and has integrated health tracking and medication reminders. If necessary a face to face appointment can be arranged. Only 10% of patients’ consultations require further attention from a doctor in the real world. Doctors are self-employed in a business model which has been compared to Uber as they are continuously monitored and if customer feedback is not good their services will be dispensed with. But the pay, at £45-£65 per hour, is rather better than Uber's. It is reported that it can deliver medicine including emergency contraception to anywhere in the world within 24 hours, though the example offered - the gates of Glastonbury Festival - is perhaps not the most inaccessible location in the world. The British Pregnancy Advisory Service praised it for improving access to emergency contraception. An individual subscription is £20 a month.
It claims Universal Music Group, GE Healthcare and Mumsnet among its corporate clients. In October 2016 the company formed a partnership with Nuffield Health which will allow their corporate clients to offer employees 20 minute virtual GP appointments, at any time between 8am and 10 pm to suit their convenience, whether they are in the UK or abroad. It stresses the availability of English-speaking doctors. In March 2017 it announced further partnerships with Aetna and Flight Centre Travel Group. Dr Sneh Khemka, Aetna's senior vice president of Population Health Solutions was reported to be impressed by the level of medical care provided.
The company commissioned a YouGov survey of 1000 people in December 2016 which reported that a third of respondents had cancelled, missed or postponed a GP appointment because of work pressure, and about a third of those had, as a result, developed more serious problems. This was particularly true for younger respondents.

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