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Concert Zap is an online secondary ticket resale marketplace that focuses primarily on selling concert tickets. While their main focus is concerts they do sell tickets for all major sports teams and theatric performances. The company was founded in 2014 and is currently headquartered in Plymouth, New Hampshire. They are currently made up of 20 employees. Services Concert Zap serves as a portal for those looking to buy and sell tickets. Sellers can go onto the site and list tickets for nearly any event and in turn those tickets will be listed on Concert Zap. Those selling tickets on their site mainly use FedEx to make deliveries. Buyers can find tickets in their location on the homepage and purchase tickets from each individual broker through a secure checkout system. Concert Zap gets its tickets through a network of ticket brokers who wish to list their tickets on the site. They act as a mediator between the broker and the customer and provide an extensive customer service center to handle questions. History Concert Zap was founded in Plymouth, New Hampshire in 2014. The company is centered Plymouth and was founded on the philosophy that tickets should be, “sold by concert lovers for concert lovers”. Concert Zap is currently one of the fastest growing ticket companies in the United States for concerts however, they do not display financial information about their company so exact statistics are unknown. Concert Zap is a more active company on social media which differentiates them from many of the larger resale companies. They are generally seen posting live updates of concerts as they happen on the popular social media outlets Facebook, Twitter and Google Plus. Concert Zap is also one of the only ticket resale companies to be active on YouTube and takes advantage of this platform often. Concert Zap offers a 125% money back guarantee if the tickets they provide their customers are not the tickets they ordered, do not arrive on time for the event, or are invalid tickets. Concert Zap also offers a 100% money back guarantee for all concerts that are canceled without a rescheduled date. Competition Concert Zap acts much like the major ticket sites StubHub, SeatGeek and VividSeats however they focus primarily on Concerts making them one of the few ticket resale sites to do so. Many resale ticket sites choose to focus on sports due to the residual income because to the never changing schedule. Concert Zap has been featured on several news sites including BuzzNet.
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