Alemba

Alemba is an IT software company headquartered in Edinburgh. It produces software for IT Service Management. It was formed in July 2007 by Simon Nugent who had previously worked for Infra Corporation from 1992 to 2005.
History
Infra/EMC/VMware
Infra Corporation was founded in Sydney, Australia in 1991. Simon Nugent joined as an employee in 1992 and remained with the company until 2005. After a brief interlude with KCOM Group, Nugent set up Alemba in 2007 as a reseller of Infra Corporation's infraEnterprise software and a provider of Professional and Development Services to existing infraEnterprise users.
Alemba became a partner of EMC when Infra Corporation was purchased by EMC in 2008 (the product name changing to Ionix Service Manager under EMC stewardship) and a partner of VMware when they acquired Ionix Service Manager in 2010. VMware in turn renamed the product VMware Service Manager.
vFire/Alemba Service Manager
In 2014, Alemba and VMware concluded a spin-out deal which handed global support and development for the VMware Service Manager product to Alemba. Alemba originally badged the newly acquired software 'vFire' but in 2019, after a major technology overhaul, the vFire name was replaced with Alemba Service Manager. However the previous numbering sequence was continued so the first released badged 'Alemba Service Manager' was 10.0 (to distinguish it from the VMware-produced v9 series). Financial analyst Megabuyte reviewed the performance of Alemba in light of the Alemba Service Manager v10 launch.
At this time Alemba started offering the choice of cloud-hosting to its customers using Rackspace Technology as one of its cloud partners.
Through this period, industry awards included:
* In 2017, Alemba was listed in CIO Applications Top 25 Companies Providing Workflow Solution.
* In 2021, 2020 Alemba Service Manager received an "Honorable Mention" on for IT Service Management Tools.
* In 2021, Alemba Service Manager was featured in the Kuppingercole IT Service Management Leadership Compass Report.
* In 2021, Alemba were featured in Now Tech: Enterprise Service Management, Q2 2021 report.
* Alemba Service Manager is certified for 6 practices by independent IT analyst Pink in their PinkVerify ITIL v4 Toolsets.
* Alemba's Surrey offices were in the heart of a traditional PC Games development area. Wanting to contribute to this legacy, Alemba became a Tranzfuser hub(part of the UK Games Fund and funded by the UK Government), supporting a young team from the nearby University for the Creative Arts, Farnham. The team with their Project:S.A.M. game, won the competition and Alemba came runner-up for hub of the year.

Main Menu

See Also

Main Menu